cx online branding

How to create a great customer experience online

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In a world of social media and online reviews, having a great customer experience online is key to attracting and keeping your audience. Here are a few ways your brand can create a better digital customer experience.
brand website design strategy

Web design is not dead

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With the rise of packaged themes and online website services, websites are looking more and more identical. This is why good web design is not dead and is still crucial to ensuring brands stand out in a crowded market and attract the right people.
find new customers building brand awareness

Attracting new customers to your business

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It can be difficult to grow your customer base once you’ve established your brand and web presence especially if you're a small to medium-sized business. Here is Liquid’s guide to attracting and retaining new customers.
liquid branding agency search engine optimisation facts

SEO statistics to improve your brand website

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SEO is one of the most important things your brand should be doing to find new customers. Here are some statistics to think about if you're still considering SEO for your website.
successful user experience business brands customer journey liquid creativity

How to measure successful customer experience

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Customer experience must be at the forefront of all your marketing and branding today, but how do you measure the success of your brand's strategy?
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SEO: What is it and why is it crucial to your brand success?

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SEO is essential for your business to succeed in today's digital environment. Here is Liquid's guide to better Search Engine Optimisation for your brand.
The anticipation of anticipatory design

The anticipation of anticipatory design

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Digital design is constantly evolving, particularly as consumers all begin to interact with more and more technologies on a diverse range of platforms.
UX stats to be considered

UX stats to be considered

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If you’re still not sold on the idea that UX (user experience) is important to your business perhaps the following UX stats will help you to gain some clarity.
Effective customer nurturing: A strategy

Effective customer nurturing: A strategy

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Learning the fundamentals of nurturing a plant is easy – it needs water, fertiliser, sunlight and adequate drainage.
Creating the best digital experience

Creating the best digital experience

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What you first need to understand when conducting business today (and online) is that consumers hold all the power.

Creating an awesome customer experience

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Creating an awesome customer experience is time consuming but extremely valuable and it’s not that difficult...
Turning app downloaders into active users

Turning app downloaders into active users

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There are currently 1.63 billion active smartphones in the world and 1.4 million Google Play apps and 1.21 million Apple App Store apps...