Creating the best digital experience

Creating the Best Digital Experience

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What you first need to understand when conducting business today (and online) is that consumers hold all the power.
Online reviews are a powerful tool for brands

Online reviews are a powerful tool for brands

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Customers don’t just accept the first review they read but rather, they triangulate feedback to determine the real story behind your business.
Customer Experience

Creating an Awesome Customer Experience

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Creating an awesome customer experience is time consuming but extremely valuable and it’s not that difficult...
Turning app downloaders into active users

Turning App Downloaders into Active Users

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There are currently 1.63 billion active smartphones in the world and 1.4 million Google Play apps and 1.21 million Apple App Store apps...
Does chit chat convert? Live chat

Does Chit Chat Convert

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Live chat is an increasingly common customer service, support, experience channel. But what is it and does it really work?
Welcome - Time to fall in love with your customers again

Time to Fall In Love with your Customers Again – Liquid Creativity

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It’s a fact; it’s becoming more and more difficult to impress customers in the digital world and make those real connections required to build ongoing relationships.