Posts

rebrand

How to turn a relocation into a rebranding opportunity?

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Relocating your business is a perfect time to refresh and rebrand. Learn how to turn this into an opportunity to grow your brand and reach new markets.
brand communication strategy

Common myths about customer communication | How to avoid them

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Being able to effectively communicate customers is essential for any brand. Here are some common myths businesses often believe and the strategies on how to avoid them to communicate effectively with your target audience.
cx online branding

How to Create a Great Customer Experience Online

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In a world of social media and online reviews, having a great customer experience online is key to attracting and keeping your audience. Here are a few ways your brand can create a better digital customer experience.
brand customer experience

4 Ways to measure the success of your brand’s customer experience

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Customer experience must be at the forefront of all your marketing and branding today, but how do you measure the success of your brand's strategy?
Does chit chat convert? Live chat

Does Chit Chat Convert

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Live chat is an increasingly common customer service, support, experience channel. But what is it and does it really work?