Taking the hint: When you should rebrand

When it comes to branding, consistency and familiarity are essential for building trust with your audience. However, there comes a time when your brand is ready, or even overdue, for a refresh, update or modernisation, to keep your brand resonating with your target audience.

When it comes to branding, change can be a difficult thing to master. On one side, it may be time for a rebrand, conversely, it may be to the detriment of the customer relationships that you have worked so hard to build. So, how do you know when to rebrand? Here are just some of the indicators when a rebranding strategy may be precisely what your business needs.

Five key moments to tell you when to rebrand 

1. Your brand portrays the wrong image

Occasionally a branding or marketing mistake leads to a misalignment between what your brand is and what you want it to be. When customers see a poor representation or have the wrong perception of your brand, it can be hard to maintain a consistent and successful brand that talks to the right people. Consequently, a rebranding strategy may be necessary to get your brand where you want it to be again.

2. There’s a management changeover

With a new CEO or management structure, they may understandably want to put their own stamp on the business. What’s more, a rebrand can help to celebrate the progress of the brand and celebrate the fresh approach in the business. So, with new management bringing changes, a rebrand is a great opportunity to reflect those changes.

3. You’re part of a merger

If you partner with another business, you’ll need to blend both companies together and be a united brand. Each business will have its own brand story, identity and imagery, and it is often too difficult to combine the two. This is where a total rebrand is necessary. Pick the best aspects of each company and create a powerful new branding with a combined message that reflects a united front rather than a disjointed pairing.

4. There’s an acquisition

An acquisition can feel like one company is swallowed under another. Alternatively, when the branding stays the same but there are subtle differences in the service and background which people notice, mistrust of your brand grows. An acquisition can be a lengthy process, and it can take a long time to get the branding right. However, it is well worth implementing a rebranding strategy to ensure the brand message is consistent so there are no discrepancies now that the two businesses are one.

5. It’s time to draw a new crowd

As time changes, so will your target market. The audience you wanted to attract ten years ago will have grown up, and it may be time to appeal to a new generation of consumers. Alternatively, your last branding project may not have quite hit the mark with your ideal target market. Regardless of what has gone before, if you’re not reaching the right audience, then a rebrand may be necessary. It could be the best way to get your brand back in front of the people you want to attract.

If you think your business is ready for a rebrand, then Liquid Creativity is here to help. We can support every step of your rebranding process from market research to a comprehensive rebrand. If you’d like to discuss your rebranding strategy, get in touch with branding agency Liquid Creativity team today.

FAQs

What is rebranding, and why is it important?

Rebranding involves changing elements of your brand’s identity, such as the logo, color scheme, messaging, or even the name, to better align with your business goals, audience, or market trends. It is important as it helps your business stay relevant, differentiate from competitors, and maintain a strong connection with your target audience.

What are the key signs that I should consider rebranding?

You should consider rebranding if:

Your brand no longer resonates with your target audience.
You’re entering new markets or launching new services.
Your brand looks outdated compared to competitors.
You’ve undergone a merger, acquisition, or structural change.
There’s a reputation issue affecting your brand.
You want to align better with evolving company values or trends

How do I know if my brand feels outdated?

Compare your branding with current industry standards. If your visuals (logo, fonts, colors) or messaging feels old-fashioned, inconsistent, or no longer reflective of your business, it may be time to rebrand.

Can rebranding help with poor customer perception?

Yes, rebranding can help reshape customer perception by presenting a fresh, updated image. However, it must be combined with improved services or products to ensure a lasting positive impact.

What are the risks of rebranding?

Rebranding risks include:

Alienating loyal customers if the changes are too drastic.
Increased costs for marketing, design, and implementation.
Confusion in the market if the transition isn’t well-communicated.
Planning and execution are crucial to mitigating these risks.