Brand Archives – Liquid Creativity Liquid Brand Agency, Melbourne Tue, 18 Jul 2023 17:08:50 +0000 en-AU hourly 1 https://wordpress.org/?v=6.2.5 Pulse: Creating a Brand for a New Digital Platform https://liquidcreativity.com.au/pulse-brand/ https://liquidcreativity.com.au/pulse-brand/#respond Tue, 01 May 2018 23:50:40 +0000 https://liquidcreativity.com.au/?p=11043 When MMG approached us about creating a brand for their new communications platform, we wanted to make sure that the brand endures. This is the story of how Liquid created the Pulse brand.

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pulse brand identiy mmg branding blog

BRANDING   |   POSTED ON 02.05.2018

Pulse: Creating a Brand for a New Digital Platform


When a century old media organisation approached us about creating a brand for their new media and communications platform, we wanted to make sure that the brand we created would last the test of time.

A new brand for a veteran media group

McPherson Media Group is a regional media organisation that owns and produces local newspapers for regional centres as well as creating websites and printing media and communications for community groups, industry associations and organisations.

MMG wanted to diversify their product offerings and launch a communications platform that centralises all their clients’ communications needs in one place. The brief was to develop a name, brand identity and brand strategy to communicate how the platform can help companies reach more customers. The brand was required within a small timeframe in order to launch quickly. The brand needed to be powerful, simple and articulate the purpose of the platform.

After discussing MMG’s requirements with this new brand, Liquid set about to find a name express the powerful reach of the platform. The challenge was finding a short, memorable name which was also available as a domain name.

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The name game

We set about brainstorming names and developed a shortlist that captured the feeling of a central platform, movement, power, reach and connection. We worked with many different configurations and combinations of words to flesh out the possibilities.

We provided a shortlist of names which focused on these emotions, supported by rationales explaining the brand strategy behind each. Out of this process came the name Pulse.

The name came from the idea of “being on the pulse” or knowing the most up to date and current information.

Pulse also brings to mind continuing bursts of energy and vitality generated from one source but with a powerful reach. Pulse gives the feeling of being alive, active, informative and always current.

This helps communicate how the platform can regularly connect and engage customers with industry knowledge and expertise. It’s about reaching more people than ever before. Pulse is the place to keep customers informed with current and future information.

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Discovering Pulse’s identity

With the approved name, we set about creating a vibrant and friendly brand identity to communicate all these principles that underpinned the name. We researched competitors to ensure we positioned the brand differently and created an identity that stood out in the market.

We started sketching initial logo concepts and tagline ideas illustrating the themes and ethos behind the name. This initial process was similar to the brainstorming section with developing the name Pulse. It was about exploring all the different ways the name Pulse could be brought to life and add more meaning through the brand identity.

We then assessed the concepts to determine the best approach in line with the brand strategy. The best concepts were then developed further, to refine and simplify the visual message as much as possible. This development process takes time but ensures the final brand identity is strong and really captures the core essence of the brand.

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Ready to launch in the market

We then sent a shortlist of the best brand identities to MMG for review. The client returned with a clear direction of their preferred concepts and asked for some colour versions and refinements to consider.

The name, identity and positioning really captured the message of ‘a powerful communications hub’. The brand was launched with a website, sales brochure and tender document. These communication tools consistently supported the strategy and helped staff to easily sell the platform to potential clients.

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What’s happened since

The Pulse staff can now clearly talk to prospective clients about how the platform can add value. The marketing manager at Cameron McPherson stated that Pulse is “already receiving great feedback from our market.”

He also commented on the process; “the experience of working with the team at Liquid has been great – start to finish – as they are genuinely interested in our business and what our goals are. They’ve produced an exceptional brand and presence for us…and we look forward to future opportunities to work with them.”

The whole process of creating a brand can be daunting for any business. This case study demonstrates that a considered branding process in collaboration with a brand specialist gives you an objective perspective on your brand. Looking at your brand from a business and customer perspective helps to accurately define your brand and create a strategy and identity that communicates the right message to staff and customers.

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You can see more of our work with Pulse here, and if you’re thinking of building a new brand or refreshing your current brand, contact us your brand agency Liquid Creativity and let’s start making a brand that reaches your business’ full potential.

 

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]]> https://liquidcreativity.com.au/pulse-brand/feed/ 0 How to create a brand name – A branding expert’s top tips https://liquidcreativity.com.au/choosing-business-name/ https://liquidcreativity.com.au/choosing-business-name/#respond Tue, 15 Aug 2017 00:46:43 +0000 https://liquidcreativity.com.au/?p=7635 The name of your business has a tremendous impact on how customers and investors view you, and in today’s small world – it’s a global decision.

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How to create a brand name – A branding expert’s top tips



BUSINESS NAME



How to create a brand name – A branding expert’s top tips


Choosing a brand name for your company is one of the most important tasks you will undertake as a business owner. It’s no easy feat, either, since your business name should describe and communicate the essence of your brand, your products and services. Imagine it as the title to your brand’s story! 

Customers and investors will see your business name as a key part of your entire brand identity. The right brand name will sum up your business in a meaningful and memorable way. On the other hand, the wrong brand name will leave customers confused about what you stand for, or they may forget about you altogether. 

If you are building a start-up or making a change and rebranding your business, congratulations, this is a massive achievement! No matter what stage you are at in the process, you’re probably wondering how to come up with a brand name and where to start. 

Well, creating a unique and purposeful brand name is the first step in establishing a successful business and cementing your brand’s identity.

There are a few essential steps you should follow when creating a brand name. Start by deciding what you want your name to communicate. What is the purpose of your business, the values, the culture? What emotion do you want your name to evoke? Answering these questions will put you on the right path.

We understand that deciding on a name for your brand can be overwhelming. There is a lot to think about and consider in the process, so if you do need some help, consider talking to a brand naming specialist. If you’re eager to go it alone, though, this article will simplify the business naming process. The insights below will give you a better understanding of what is important when deciding on a business name – and give you some practical strategies to achieve it.

What Makes A Good Brand Name?

If you are just starting the process of choosing a business name, you may be asking yourself: what actually makes a ‘good’ brand name?

Ultimately, a good brand name will do more than just sound nice. In an ideal scenario, your brand name will actively help you meet your business goals, and it will appeal to the customers you most want to attract.

Before you even begin brainstorming names, the key is to develop a core message for your brand. Your core message will become the basis for choosing your company’s name, and will help you evaluate whether a potential name is right for you.

Without a brand message or brand identity in mind, there’s too much confusion on what your business name needs to represent, so this step must come first. Take some time to think about what your brand is going to do and how your product is positioned in the marketplace.

What are the key characteristics of your brand? Is it edgy and innovative? Patient and caring? Upbeat and uplifting? To create a good brand name, it must capture these qualities – or your ability to build a strong and memorable brand is undermined from the start. 

Once you’re ready to move on to creating a brand name, the first skill to work on is distinguishing a good brand name from a bad one. This will help you narrow down the perfect name for your business later. To make this as simple as possible, we have collated a group of dos and don’ts for creating a strong brand name. 

Having coined countless brand names ourselves, there are some things that consistently don’t work – and others that consistently do. There are always some high-profile exceptions to the rule, but we strongly recommend following these guidelines.

Features That Make a Bad Brand Name

Here are our top tips on what to avoid when deciding on the name for your brand:

  • Cliches or a play on words 
  • Words that are hard to spell 
  • Hard to pronounce words  
  • Words without any meaning  
  • A name with no connection to your market 
  • Unappealing or offensive words
  • An acronym that outsiders won’t understand  
  • Using ASIC restricted terms like ‘Inc.’ or ‘Limited.’ (unless authorised)

However, establishing an influential brand identity involves more than understanding what not to do. Following this checklist will help you create a powerful brand.

Features That Make a Good Brand Name

The following elements are associated with strong and effective brand names: 

  • Distinctive and interesting
  • Simple – less is more
  • Memorable 
  • Easy to remember
  • Meaningful 
  • Connection to your audience  
  • Future proof – a name that allows your company to grow in the long term
  • Trademarkable and unregistered 
  • Easy to pronounce

If your brand name ticks off all the elements on this list, then chances are you’ve created a great name for your company.

Above everything else, a good brand name will align with the personality of your brand. If the brand name you choose is fun, catchy and interesting, this is irrelevant if the name doesn’t align with your core message. 

The right company name will capture the personality of your brand, and it sets the tone for all your brand messaging and marketing efforts from this point onwards. So always think about the above factors in relation to your brand identity and personality, not as stand-alone guidelines.

1. Coin your own word

Words that are made up by a company for their brand are often richer in meaning than words from the dictionary. There is also the added benefit of easy trademarking, as your brand name will be very distinct. This is a clever branding technique for any business.

For example, the digital printing company Xerox has become a household name worldwide. The name may seem random to those outside the industry, but the coined name is actually derived from the word ‘xerography’, which refers to the copying process used by photocopiers. 

If you decide that coining your own word is the right choice for your brand name, be sure to keep it simple. Made up words can quickly become too complex and confusing. Make sure any word or name you create for your brand can be easily read and understood by any audience. 

2. Use new forms or spelling of existing words

If this level of creativity seems out of your reach, an easier solution for your brand may be to modify an existing word. A great example of this is the company Compaq, which is an alternative spelling for the word ‘compact’. This is a powerful image for a company which sells portable computers. 

3. Combine two words (portmanteau)

You can also choose to combine two existing words to establish a new unique word. This technique has been used by a lot of today’s big brands. This includes Groupon (Group + Coupon), Pinterest (Pin + Interest) and Microsoft (Microcomputer + Software).

These techniques help you to create a unique business name that will make sure your business stands out. But if your new word sounds clunky, awkward, or overly complex, chances are it won’t stick in customers’ heads. Remember to keep it simple and catchy, and ensure your market will understand the meaning. 

You should also consider your customer demographics during the naming process. Specifically, think about the age of your target audience and the kind of brands that appeal to them. A younger audience is more likely to appreciate a unique conjured-up name with an unusual spelling or fun word combo. However, older generations may be more drawn to a more obvious and familiar name, particularly if you want to build trust with your client base.

What to Consider When Choosing a Brand Name

When it comes to picking the perfect name for your brand, there is more to consider than just the name itself. Logistical factors to consider include trademarks, domain names and language or cultural implications.

Features That Make a Bad Brand Name

When deciding on a brand name, you should strongly consider trademarking it. We understand that for small businesses, trademarking their business name may not be a big priority.

However, running into trademark issues later down the track can undo all the hard work you’ve put into marketing your business. To be on the safe side, why not start by selecting a name that can be trademarked – and make sure it’s protected from the beginning? 

A trademark will ensure that your brand name remains unique and owned only by your business. It also helps you to legally protect your business from imitators. 

Many business owners assume that registering their business name means nobody else can use it – but unfortunately that isn’t the case. Anyone can use a brand name if it isn’t trademarked! When you have come up with a list of potential brand names that will suit your business, make sure you run them through a trademark search engine to ensure they are available for use and not already taken.

Be aware that trademarking does come with a price tag. The initial cost to trademark your brand name in Australia is between $200 and $600. Your trademark will then need to be renewed every ten years for a fee of $400 to $450.

Your Domain Name

You will also have to ensure that the domain name is available for your chosen business name. This will ensure customers can easily find – and remember – your website URL.

Ideally, a ‘.com.au’ domain is preferred in Australia, as consumers associate these sites with more established businesses. This seriously increases the credibility of your brand. However, there are over 300 domain endings to choose from if you need to.

Buying the domain for your brand name will also ensure your name remains unique. Owning the domain makes you the domain’s legal owner, so other businesses cannot pirate or use the name.

business naming domain search

Language & Cultural Implications of Your Brand Name

In such an interconnected world, it is crucial to ensure your new business name does not have any negative connotations or harmful cultural implications. 

If you decide to coin a new term for your brand name or even create a new spelling of an existing word, you should always give it a quick Google search to see if anything comes up. This ‘new’ word may already exist or be associated with things that don’t align with your business identity. It is always better to have foresight, be cautious about your brand name, and think of all possible associations

If you come up with a made-up name, you should also check the meaning of the name in another language in case it has unrelated meanings. Goggle Translate can help you with this. This is especially important if you plan on targeting a global audience. 

Did you know that Australia also has a list of restricted words and expressions list of restricted words and expressions that can be used in business names? Be sure to read this list to ensure your new brand name meets all the legal requirements. The last thing you want is any negative associations with your brand identity.

 

How Long Should a Brand Name Be?

The length of your business name should be a key consideration in the brainstorming process. Whilst there is no absolute rule or format that your brand name should fit, most businesses will benefit from simple and fluent names.

A good guideline to remember is: the more words you include in your business name, the harder it will be for consumers to remember, retain and repeat. For this reason, entrepreneurship specialist Marty Zwilling entrepreneurship specialist Marty Zwilling suggests the best brand names be no more than two syllables and omit hyphens and special characters. This also helps for marketing and social media purposes. However, there are always cases where the opposite can apply.

Most successful business names are comprised of just one or two words. If businesses opt to use three words, one of them is usually a short transition word. You should also consider the number of syllables and characters each word contains. Often the shorter and more succinct your business name, the more brandable it seems and the easier it is to remember!

Short, simple and sharp is the key. Try to limit it to two syllables. If you have to ask yourself, ‘is this name too long’ then it probably is. These days, it’s even beneficial if the name can easily be turned into a verb, like ‘Google me’.

How Do You Come Up With a Good Brand Name?

The first impression is everything when it comes to your brand name. That’s why there is so much to consider when picking a unique name for your brand. Unfortunately, you can’t just pick a name out of thin air. A lot of thought, research, and consideration goes into creating a brand name.

The best brand names are the perfect mixture of creativity and strategy. It is essential to follow a strategy when deciding on your brand name. This means following the do’s and don’ts we have listed in this article and abiding by legal rules and limitations. In addition to this, a strategic approach to naming your business also gives you the best chance of engaging with your target audience and connecting with the right people.

However, combining this strategy with a creative flair will be your greatest advantage. Don’t forget to think outside the box and add a unique element to your brand name. This will ensure your name is remembered whilst still giving you all the business benefits.

Sticking to your brand’s message and personality is undoubtedly the most important ingredient for a good brand name. Remember, a name is the starting point for telling a story. When a name is the basis for telling a story it’s more memorable – the brand name brings the story to life and just ‘makes sense’ to the audience.

For example, Vintrace is a brand name coined by the team at Liquid Creativity for a company providing winery management software. Vintrace’s value proposition is about being able to trace your winery’s activities and access critical information on mobile in real-time. This is a creative name that reflects the meaning and purpose of the company.

vintrace new business name branding

If coming up with a strategic and creative brand name feels a little out of your reach, there are other ways to establish your new business name.

Brand Name Generators

Brand name generators are a tool used by many businesses to aid them in coming up with a name for their business. There are an abundant amount of these smart, AI-powered name generators available for free on the internet. All you have to do is enter one or two words describing your business, and the generator will spit out a list of appropriate brand name options. Websites such as Shopify and Namelix offer these services for free. 

However, brand name generators are often dismissed by many business owners. Whilst admittedly they can be suitable for creating inspiration, their names typically have little meaning. These generators will produce a ‘good enough’ name and not a descriptive, creative and strategic name that will allow your business to grow and blossom.

Brand Naming Consultants

A more reliable option is to work with a brand naming consultant to create your perfect business name. A branding expert or naming agency are experts in the field and know all the ins and outs of creating the perfect business name for you. 

A brand naming service will conduct in-depth research with your target market as well as evaluating competitor’s business names. If you’re rebranding, the process also involves consultation with those inside the business and other stakeholders whose perceptions can give valuable insight. 

Liquid Creativity is a Melbourne branding agency that offers creative brand naming services. The team at Liquid Creativity can work to create the perfect name for a new business or rebrand an existing business with a new, powerful moniker. 

The following case study is an example of a brand name that Liquid Creativity established for one of their clients: 

A client came to us wanting a name for their nut butters. We discussed their business model and vision for the future and realised the commonality of all their products was always a base recipe of one nut type with added spices. We came up with the name Nutfusion’, which reflected their point of difference in the market. The client could then explain to customers how each product was made of a nut base with a fusion of other herbs and spices to make them exotic and individual.

business name

Finalising Your Brand Name

After narrowing the field to four or five names that you are happy with, you are ready to test them out! However, first things first: make sure your chosen name has not already been taken by someone else. You can do this by conducting a trademark and domain search, as well as checking business name registrations.

When it’s time to make the final decision, you should make sure you are getting feedback from relevant people. The preferences of your ideal clients will be the most important factor for success, not just the people around you. Many business owners are swayed by feedback from friends and family, but these groups will usually respond based on their personal opinions, and it doesn’t necessarily reflect how the name will perform on the market. 

To get a more relevant perspective, consider conducting actual brand name testing instead. This involves presenting your brand name options to groups within your target audience and asking them to provide feedback. There are a number of online sites where brand name testing is available such as Voxco and Survicate.

If you don’t want to outsource this, though, still try getting some feedback from your local community. Ideally, a name should be tested with a selection of your target market – for instance, locals who are from the same demographics.

Before testing begins, make sure your audience is briefed on the background of your business. This means informing them of the company’s core messages, personality and brand vision.

Questions you can ask in a brand naming survey include: 

  • What does this name say about the business?
  • What personality does the name project?
  • Does the name suit the business or industry they operate in?
  • What is their impression of the name? (And is it the one you are after?)

After this testing stage, you should be able to narrow down your list of potential brand names even more. You’ll now need to make a final decision – it’s now or never!

To choose the best brand name, go back to the beginning of the naming process and recall the initial questions you asked yourself. Go through each of these factors again. 

Ask yourself if any new information has come to light since you made this list. If so, what does it mean for your choice? Is there anything else you can add or subtract from your original list? Remember that you are trying to choose a business name that
best fits your brand’s objectives.

Coming up with the right business name can be long and tedious. Keep in mind that professional naming services can take anywhere from 6 weeks to several months to decide on the name for a company. You may not be able to devote this much time to the decision, but don’t think you will be able to get this done quickly. 

The important thing is not to give up! This is the first step in the exciting journey of running a successful business – or a fantastic rebrand that will change the course of your venture.

Conclusion

Once you have decided on your brand name, it’s important not to stop there. This is the start of a new ‘brand story’ for your business, whether it’s a start-up or you’re rebranding an existing business. 

The next step is to flesh out that brand message through all of your customer touchpoints, starting with your logo and visual identity. Crafting a compelling brand story takes a holistic approach, and you should be prepared to carry through these key ideas and emotions to all aspects of your branding. 

Remember, choosing a great brand name is essential to establishing credibility and trust with your target market. Your name will reflect your brand, its core identity or essence, and the brand promise your business is fulfilling through its products and services.

When a customer can feel the essence of your company is authentic and consistent, this will promote loyalty and encourage repeat purchases. So when deciding on a brand name, keep in mind that it needs to reflect your product and service offerings while being unique and memorable. 

If you’re rebranding an existing business with a new name and brand story, you’ll want to be strategic about informing your existing client base. It’s important to inform clients why you’ve changed the name and why the new name makes sense for the brand’s direction. In this way clients/customers will come on the journey with you and not question why you’ve renamed the company. 

Companies can be reluctant to change a brand name in case their client base is unhappy, so sharing the new vision for your business is critical in smoothing things over. When Liquid Creativity crafted a new name for Vintrace, the winery management software, there was no backlash as the name made sense in context of the brand story. 

Ensuring your clients and wider market understand the ‘bigger picture’ of a rebrand helps avoid any negative response or impact on customer loyalty. 

Remember to always conduct thorough research and get feedback from your target audience before making a final decision. This should include consulting with existing clients to understand their perspective – and you can even test their response to your new ‘brand story’ before committing to any changes. 

If you need some help coming up with the perfect brand name – or following through with the rest of your brand’s story – you can always get in touch with a branding expert like Liquid Creativity. Good luck!

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]]> https://liquidcreativity.com.au/choosing-business-name/feed/ 0 Ways to Increase Total Watch Time https://liquidcreativity.com.au/ways-to-increase-total-watch-time/ https://liquidcreativity.com.au/ways-to-increase-total-watch-time/#respond Sat, 11 Feb 2017 01:16:41 +0000 https://liquidcreativity.com.au/?p=3722 The ability of videos to enhance your brand message cannot be under-valued. Video allows you to connect with your audience...

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Enhance Branding Video

BRANDING   |   POSTED ON 11.02.2017

8 Ways to Increase Total Watch Time in YouTube


It’s the biggest brand trend of the 21st century – video is booming as a marketing tool. But the frightening truth is much of the video content businesses produce each year goes unloved and unwatched. So how do you know if your video is the killer brand building app you want it to be?

There are two measures you need to know…

The first is straightforward enough – total views. If lots of people are finding it and hitting play, your video has real potential as a marketing tool. But even an impressive number of views counts for nought if most people click out shortly afterwards. Your goal is to make a real connection between your brand and your audience and that only happens if they watch most – preferably all – of your video. So your second goal is to drive up Total Watch Time. That’s not as easy as it sounds, so to make the right connection, start with these Watch Time Hacks.

Example:

SA Tourism Commission – Adelaide Hills – The land of the Long Lunch

It’s the story that counts.

All great videos have one thing in common – they tell a great story and that means you need a great script. In Hollywood, scripts take years to get right, so if you are new to this, you’ll find it harder than you expect. But the good news is almost anyone can deliver a great script if they keep a few pointers in mind. First, you’re writing a story, not a report, so keep it conversational and to the point. Start with the common ground you share with your audience and make sure you deliver the answers to their questions. If you want to know if your script is lively and entertaining, read it out loud – to yourself, to your colleague, to your ten-year-old daughter – and if they seem engaged, you’re probably on the right track.

Keep your opening short.

Research tells us you have just 6 seconds to get your audience interested or they will click out and leave. So don’t spend too much time setting the scene, get into the action quickly.

Entice, intrigue, seduce

Now we have them watching, your audience needs a compelling reason to watch to the end. Injecting a sense of intrigue is the key here and the best way to drive up your total watch time. So let them know up front that the answer to their burning question is coming – later. If it’s a how-to video, tell them how many parts there are, then number them so they have to stick around to see the full list. And make sure you include a call to action – like a special offer which will encourage your audience to pass the link around.

Real customers

Real life stories provide real marketing power, so incorporating customer testimonials into your video is generally a good idea. Keep your customer’s story focused on the “I had a problem, they found me the solution” format and ensure your delivery of the solution is in line with your brand’s value. And keep it authentic – if your customer looks genuine, that’s what your audience will see – a real life brand ambassador they can relate to.

Your presenter

If you are fronting your video, don’t fuss too much about your looks or makeup, instead practice looking at the camera as if it’s an old friend. Before the action starts, breathe in and out slowly, and remember to smile, vary the tone of your voice and use plenty of energy in your pitch.

Post production

A great brand video will use a few visual effects, moving from footage, to animations and graphics to keep it interesting. Pay plenty of attention to the editing to ensure you present a polished finish and choose the right upbeat music – nothing cheesy.

Tech time

Copy and paste your video code (by clicking on the share button) and embed it into your website, then set your video to autoplay, removing the controls. You can also post your video to your Facebook, LinkedIn and Instagram accounts – a now popular way for people to find content. These tips can lift your average view time and may also improve your website’s search ranking.

It’s up, but doesn’t seem to be tracking well

Popular sites like YouTube come with a bevy of stats – including where viewers drop out. If you’re losing significant numbers at a particular point, take a hardnosed look at what is happening around about then. Chances are you’re repeating yourself or telling them something they already know. So get to work and sharpen the content right to the bone and keep your viewers engaged.

Finally

The right video is a great brand tool for businesses large and small. Just keep yours true to your brand values and fun to watch, and you’ll have a marketing tool to drive your business.

According to Mashable, 9 out of the top 10 viral videos on YouTube in 2012 were professionally created. For more information on how to integrate video messaging into your branding strategy, contact the brand agency Liquid Creativity team today.

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]]> https://liquidcreativity.com.au/ways-to-increase-total-watch-time/feed/ 0 The Art of Emotional Persuasion https://liquidcreativity.com.au/art-of-emotional-persuasion/ https://liquidcreativity.com.au/art-of-emotional-persuasion/#respond Tue, 17 Nov 2015 02:34:55 +0000 https://liquidcreativity.com.au/?p=4650 When you appeal to the emotion you are creating a connection which, in turn, makes the target audience more open to your call to action, more receptive.

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Emotional Persuasion

DESIGN EFFECTIVENESS   |   POSTED ON 17.11.2015

The Art of Emotional Persuasion


‘Even the most analytical thinkers are predictably irrational; the really smart ones acknowledge and address their irrationalities’ – Dan Ariely

Essentially we all have an inherent dual processing system made up of system one and system two. System one is that automatic, unconscious, speedy, low effort functionality. System two is highly controlled, conscious, slow, high effort functionality.

Our emotional processor (system one) is always on and leads us to make decisions. Then the rational, logical processor (system two) kicks in to rationalise the decision we have already made.

While this may help to understand how and why you make decisions yourself, it’s the businesses and brands that engage in leveraging emotion that are winning, boosting conversions, making sales; not the marketers who make the best logical argument or rationale – it’s too late then.

The four core parts of emotional persuasion:

Sadness

Sadness leads people to make decisions more slowly and for short term gain. They want to feel better, quickly. With sadness, consumers often undervalue themselves and others.

Anxiety

With anxiety consumers are unable to correctly translate environmental context and cues, are less confident in their decision making skills and yet, are more selfish and less ethical – the survival instinct kicks in.

Anger

During anger consumers will identify with a better argument since they are more in control and positive, feeling empowered if you will.

Awe

With consumers feeling awe they are more satisfied and ‘in’ the moment which leads to them displaying more generous traits.

So how does this work for businesses and brands? When you appeal to the emotion you are creating a connection which, in turn, makes the target audience more open to your call to action, more receptive. By connecting with their emotional state you help them to understand your message, you help them to accept your message, and you make them more likely and comfortable in performing the action you would like them to take.

In all communications (social media, website copy, direct emails) consider – what is the state of mind, where are the emotions being directed, why are they feeling those emotions – and then you can speak to them in the best way for them to connect.

The next step is to determine whether you are able to tap into or exploit existing emotions or if you’ll need to create new emotion. If tapping into existing emotions then craft your communications to connect with those emotions. If creating new emotion we will have tips and tricks about how to help achieve this in our next blog post. As a hint; it involves emotional design and copywriting to uncover the power of emotional persuasion.

Whether you are working with existing emotions or needing to create them for your brand, your local branding specialist Liquid Creativity can help. Contact us today.

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]]> https://liquidcreativity.com.au/art-of-emotional-persuasion/feed/ 0 The Brand of No Branding: Muji https://liquidcreativity.com.au/the-brand-of-no-branding-muji/ https://liquidcreativity.com.au/the-brand-of-no-branding-muji/#respond Tue, 22 Sep 2015 06:10:25 +0000 https://liquidcreativity.com.au/?p=4496 In 1980 ‘a Japanese brand that claims to be no-brand’ was born as a counter point to a society trend of consumer excess that grew within Japan throughout the 1970s.

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Muji Bath

BRANDING   |   POSTED ON 22.09.2015

MUJI – No Brand Branding Strategy


In 1980 ‘a Japanese brand that claims to be no-brand’ was born as a counter point to a society trend of consumer excess that grew within Japan throughout the 1970s.

Co-founder, Seiji Tsutsumi had a dream to create products that had no brand, simple functionality and a reasonable price. And he has succeeded. From a start of 40 products the business now offers product numbers in the thousands and it continues to grow; in both range and popularity. They currently operate 300 stores outside of Japan but the number is set to reach 888 by 2017.

muji_products

Why does this no branding philosophy work?

The idea behind its success is that if you offer customers a simple product then you open up both freedom and versatility.

The Muji process is based on three very simple principles:

  • Selecting the appropriate materials
  • Reviewing the production process
  • Simplifying packaging

muji_house

‘The Muji concept is essentially ‘su no bi’ which means ‘the beauty of simplicity’. This focuses heavily on design and of course embodies Japanese culture. We feel that customers can easily connect with Muji’ – Managing Director of Retail in Australia, Takuo Nagahara

Muji offer a range of stationery, household goods, furniture and apparel through both bricks and mortar stores and online.

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‘Like Japanese culture, Muji is sincere, honest and efficient. This is how our customers view Muji. They can expect high-quality products that have been designed with them in mind.’ – Takuo Nagahara

Muji, by retaining their core principles and taking the time to listen to their customers is now known as the Ikea of Japan and like Ikea is gaining a cult following around the world. By offering no branded products which are reasonably priced, high quality and flexibility they allow customers to make them their own and perhaps that is the biggest secret to their success.

To learn more about understanding your customers and whether to brand or not brand your product offering contact your local branding specialist Liquid Creativity.

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]]> https://liquidcreativity.com.au/the-brand-of-no-branding-muji/feed/ 0 Colour and Your Brand https://liquidcreativity.com.au/colour-and-your-brand/ https://liquidcreativity.com.au/colour-and-your-brand/#respond Wed, 15 Jul 2015 23:30:31 +0000 https://liquidcreativity.com.au/?p=4306 While you probably understand the importance of colour and your logo – that’s just one part of your visual branding. Important – yes! But it shouldn’t stop there.

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Colour Your Brand

BRANDING   |   POSTED ON 16.07.2015

Colour and Your Brand


While you probably understand the importance of colour and your logo – that’s just one part of your visual branding. Important – yes! But it shouldn’t stop there. The colours you use for your website, business cards, signage, product packaging and even social media post imagery all work together to enhance (or detract from) your brand. It’s something that requires strategy and due diligence. Remember this – iconic brands don’t just happen, they are well thought out, strategic and consistent.

There are a few tips and tricks branding specialists use in order to find just the right colours for brands and here we share a few.

The Colour Wheel is the basis of all colour selections, colour combinations and is used to explain the fundamentals of colour theory. Established by Sir Isaac Newton in 1666 it has stood the test of time – so there must be something to it, right? This visualisation shows all the shades of the primary colours: Green, blue, red, purple, yellow, orange, pink and grey.

Green – popular with brands that are related to the living world and the environment, it evokes a sense of freshness.

Blue – often selected by technology brands it is said to represent integrity, harmony, loyalty and security.

Red – represents good luck in Eastern cultures, it also represents lust, sexuality, a sense of emergency and passion.

Purple – said to evoke feelings of individuality, independence, inspiration and spirituality.

Yellow – the colour most likely to capture attention and stimulate mental activity, it is typically associated with joy and happiness.

Orange – often used to represent sporting brands, it is said to represent adventure and friendship.

Pink – traditionally the colour of love and romance as well as empathy, compassion and nurturing.

Grey – typically viewed as impartial and neutral with no particular emotion attached to it.

From the colour wheel we have the main colour groups – colours that work together and don’t clash.

Analogous – these colours sit beside each other and create contrast by using different tones.

Split Complementary – these colours are made up of two similar colours and then one contrasting hue.

Complementary – these colours sit opposite each other on the colour wheel and create a strong effect as a high contrast application.

Triad – these colours sit in an even triangle on the colour wheel. This selection works best when one colour dominates the other two.

Monochromatic – these colours are not just shades of grey, contrary to popular belief. These colours are actually just all shades of the same colour.

colour_wheels_for_brand1

What does this mean for your brand?

You can use the colour wheel, the significance of particular colours and the colour groups to determine the colours that best represent your brand, products, services, vision and beliefs.

Unsure of the colours that will best represent your new brand or feel that the colours you are currently using just aren’t working? Contact your local brand agency Liquid Creativity today.

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]]> https://liquidcreativity.com.au/colour-and-your-brand/feed/ 0 Storytelling for Start-ups https://liquidcreativity.com.au/storytelling-for-start-ups/ https://liquidcreativity.com.au/storytelling-for-start-ups/#respond Mon, 13 Jul 2015 23:00:19 +0000 https://liquidcreativity.com.au/?p=4260 Just like the blurb of a book the communications from a start-up need to draw people in from the very beginning – hook them, if you like.

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Branding for Start-ups

BRANDING   |   POSTED ON 14.07.2015

Storytelling for start-ups


Just like the blurb of a book the communications from a start-up need to draw people in from the very beginning – hook them, if you like. It can be a daunting process when you’re just starting out but it’s so important. Liquid Creativity offer their top tips on how to write your brand story, your voice and communicate your message.

Be honest and authentic

The number one advice to novelists and writers of all kinds is to write about what you know and the same can be said for writing your brand story – be honest and authentic – allow your target market to discover the real you. And this is also true when mistakes are made. We‘re only human so it’s going to happen at some point but it’s how your brand handles it that will make all the difference. Turn mistakes into a learning experience – show how struggles and errors have served to enhance your business.

Be different

With so many books being released every single day how does one become a best seller? By being unique, different and standing out from all the rest. Determine what makes your brand different from all the others and communicate that point of difference, that unique selling point to the market.

Be straightforward

So writing your brand story isn’t like writing poetry – open to interpretation, symbolism and the like. Don’t confuse, don’t make people think too hard to figure out what you are trying to communicate. Determine the style, tone and words that appeal to your audience and stick with that. Keep it simple.

Be believable

People can be a cynical bunch so if your brand story is too far-fetched or unbelievable you will lose them. Include proof in your story – images, videos – media to back up your story and make them believe.

Be humourous

Feel free to laugh at yourself or a situation – never at someone else – it will serve to make your business and your brand more memorable and relatable. Steer clear of using any humour that can be misconstrued – it’s guaranteed to backfire. Know you audience and the types of humour that appeal to them.

Be the solution

Like any good book, a great brand story doesn’t spruik its features but rather its benefits. It will look at the problems people face and offer solutions on how to fix them. Same for brands – be the solution, sell the benefits, become the authority, build the relationship.

Be coy

Now this might seem to be in direct contrast to being honest and authentic and straightforward but holding a little something back can work in your favour. It’s not exactly playing hard to get, more like creating some intrigue and providing a reason for your market to continue to follow your story. Think of it like a suspense novel or a thriller – there’s no motivation to people to continue to read on and turn the pages if you’ve given away the plot in the first few chapters.

The team at Liquid Creativity can take your start-up and create a brand story that works – contact us to find out more.

your local brand agency Liquid Creativity.

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]]> https://liquidcreativity.com.au/storytelling-for-start-ups/feed/ 0 Creating a brand guide for start-ups https://liquidcreativity.com.au/creating-a-brand-guide-for-start-ups/ https://liquidcreativity.com.au/creating-a-brand-guide-for-start-ups/#respond Mon, 06 Jul 2015 23:00:08 +0000 https://liquidcreativity.com.au/?p=4252 Creating a brand guide as a start-up can seem daunting but it doesn’t have to be – it’s all just a matter of answering the right questions...

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Brand Guide for Startups

BRANDING   |   POSTED ON 07.07.2015

Creating a brand guide for start-ups


Creating a brand guide as a start-up can seem daunting but it doesn’t have to be – it’s all just a matter of answering the right questions and organising those thoughts in a workable structure that will help you to create a strong brand and direction from the very beginning. Starting out as you mean to continue will save a lot of time, money, effort and heartache further down the line.

The 2 main questions you should answer to determine your brand guide:

What are your core beliefs?

Being a start-up actually means you have the advantage to follow what you truly believe in. You are not restricted by hierarchies and red tape as well-established, large brands can be – you have the ability and flexibility to being innovative, bold, daring and passionate in following your core beliefs.

Too many people overvalue what they are not and undervalue what they are. – Malcolm Forbes, Publisher

Be realistic. Be authentic. Be who you are and resist the urge to brand yourself in the mirror-image of someone or something else. Being honest about your beliefs from the very beginning and sticking to those beliefs will ultimately position your business as a unique, individual, authentic organisation which is reliable, trustworthy and believable.

What’s the motivation behind the business?

And don’t say money.

If you make meaning you will probably make money; but if you set out to make money you will probably not make meaning and you will not make money. – Guy Kawasaki.

So why are you really pouring your heart and soul into this start-up? As a business, paying the bills and being profitable is a given so dig deeper… Is your motivation to help other people? To make the world a more beautiful place? To make a daily task more convenient for people? To inspire? The answer to this question is the most crucial as it will determine the best brand positioning for your business.

And the bonus questions

What are you doing?

Consider your competition. This question isn’t because you should copy what they are doing but so that you are aware of what you are up against – the good and the bad so you can learn from their mistakes, take tips from what works – and then create a brand that supports your point of difference.

Your premium brand had better be delivering something special, or it’s not going to get the business.– Warren Buffett, Investor

How are you doing it?

You have to understand the environment you are now a part of regardless of whether you are in it to shake things up, corner a whole new market or just offer an alternative. You need to have the basics in order – what you believe in, why you are doing what you’re doing, and where you plan to sit in the marketplace. Your brand guide needs to support these aims in order to achieve your branding objectives.

Branding demands commitment; commitment to continual re-invention; striking chords with people to stir their emotions; and commitment to imagination. It is easy to be cynical about such things, much harder to be successful. – Sir Richard Branson, CEO Virgin

If you need help to determine the answer to these fundamental questions in order to development your brand guide contact your local brand agency Liquid Creativity.

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]]> https://liquidcreativity.com.au/creating-a-brand-guide-for-start-ups/feed/ 0 The Nutfusion Journey to Finding their Brand https://liquidcreativity.com.au/nutfusion-journey-to-finding-their-brand/ https://liquidcreativity.com.au/nutfusion-journey-to-finding-their-brand/#respond Thu, 02 Jul 2015 23:51:42 +0000 https://liquidcreativity.com.au/?p=3855 Sometimes a journey begins in the most inconspicuous of places. About 3 years ago Liquid Creativity came across a premium food producer...

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Nutfusion Branding

BRANDING   |   POSTED ON 03.07.2015

The Nutfusion Journey to Finding their Brand


Sometimes a journey begins in the most inconspicuous of places. About 3 years ago Liquid Creativity came across a premium food producer at a local market and while they had a fantastic product, their name (Nut Butter) was confusing and there was no real branding or marketing material to speak of, certainly not at a level that would allow them to achieve a premium price point.

After a quick discussion over the array of products at the markets, a relationship was formed and the journey began.

In order for Nutfusion to market to independent food stores, supermarkets and savvy customers, they needed a new direction and a sophisticated look. Liquid Creativity ‘crafted an elegant design, added lashings of earthy colour and exotic product names and packaging copy – then stirred. The result – a premium food brand with style, a sense of decadence and lots of shelf appeal’.

When we recently caught up with owners Kath and Wayne at yet another day at the markets they were more than happy to have a chat about how their branding journey went.

Like many small business owners, Kath and Wayne were struggling to get their heads around the direction for their branding ‘you don’t know what you want to do and what you do want to do’. But their new branding strategy provides clear direction so they know the right places to their product to be and they enjoy the freedom that the direction brings.

‘It’s been 2-3 years and we are still following the path Liquid Creativity has outlined for our brand. It’s a disciplined but simple document. It provides integrity and is the backbone of the brand.’

They often revisit the branding documentation and find it offers focus and direction.

Often such a journey isn’t easy, ‘we had some undisclosed ego going on with our products and I think you’ve got to trust in someone else who does it for a living. Trust that they know how to put it all together and that they will listen to you.’

‘Working with Liquid Creativity we were able to take the layers of ownership and preconceptions away to see that branding was a process and in our best interests to move our business forward. The team was patient and extremely humble – they weren’t a big advertising mogul railroading us’.

nutfusion_logo

With the new name, tagline and branding in place, Nutfusion recently felt confident enough to enter a national food show and received great feedback and comments. ‘Previously we couldn’t enter a national food show with our product – we were just not confident enough to do it’. They also now have the confidence to approach suppliers in a way they never could before.

And the positive comments and results just keep on coming – comments are often received regarding their ‘lovely looking product’ and stockists have even agreed to stock Nutfusion without even tasting the product! The time they put into their labels shows the time they put into their products.

‘We have a great relationship with Liquid Creativity and through their branding process, we now have a wonderful brand that we’re very proud of – we’re happy we invested the time and the money. It’s paying its own way with business gaining momentum and growing. We now have the energy, enthusiasm and confidence to go for another 10 years’.

Engaging a branding specialist and beginning on your branding journey can be a leap of faith, but the brand agency Liquid Creativity team understand this and place a high importance on listening. They also spend the time on education to ensure you understand the importance of the process and you’re comfortable with every stage of the process.

Nutfusion have some new products on the horizon and we look forward to seeing them very soon to assist with integrating the new products into their brand.

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]]> https://liquidcreativity.com.au/nutfusion-journey-to-finding-their-brand/feed/ 0 Branding Just Got Personal https://liquidcreativity.com.au/branding-just-got-personal/ https://liquidcreativity.com.au/branding-just-got-personal/#respond Tue, 30 Jun 2015 00:35:33 +0000 https://liquidcreativity.com.au/?p=4264 Today’s consumers are much more savvy than those that have come before. They know what they want, they know where to find...

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Personal Branding

BRANDING   |   POSTED ON 30.06.2015

Branding Just Got Personal


Today’s consumers are much more savvy than those that have come before. They know what they want, they know where to find the information they seek, and they refuse to settle for anything else.

And what do they want? Well it’s personal. They want personalised customer service, personalised products, personalised services and branding that seem to speak just to them – have, when and where they choose to listen. Consumers are searching for products and services that are more relevant to them, more personal and more creative. You just have to look at the rise of boutique and bespoke brands to see the popularity in all its glory.

While this might seem like a daunting issue for businesses, it does open up a whole new area to be explored. This trend is finding its feet across numerous markets and is transforming industries.

Take the Ogilvy Australia campaign for Coca-Cola for example. The Share a Coke campaign of providing a bottle or can with a person’s name on it was so successful in the local market that it was rolled out worldwide.

The success was based on the concept that you could either find a product with your name on it or have a product personalised with your name on it (for those with an unusual name or unusual spelling) – everyone felt special and rewarded Coca-Cola for recognising it with increased sales.

5 of the top emerging trends to create a personalised customer experience

1. Online Video: Branded content on demand

Online video is set to account for around 12% of all digital adspend in 2015, emerging as a mainstream alternative to traditional avenues such as television. Brands that succeed will be those that create online video content tailored for specific audiences and market segments.

2. Proximity Marketing: Beacons Technology

Around for a while, proximity marketing is ready to move to a new level with the introduction of beacon technology – a process of sending real-time information to smartphones using Bluetooth signals. Brands will use this technology more often to provide relevant offers and services and to create localised experiences for their customers.

3. Retails Scents: The scent of success

Brands are tapping into advances in the use of fragrances and smells in order to enhance or change experiences and moods.

4. Swipe Right to Shop: The Tinder of Retail

The interface that allows you to ‘swipe right’ made famous by Tinder will soon cross genres and be adopted by online sectors such as retail. Buying online will be personalised allowing customers to create a look, a style and a shopping cart that is unique to them. Want to buy – just swipe right.

5. Geotechnology: Engage with their surrounds

Customers are increasingly looking to engage with their current surroundings and environment and geotechnology is allowing that to be possible. Brands will endeavour to optimise new opportunities using personalised location-based communications and craft immersive location-based experiences.

Brands that are increasingly focused on their ‘purpose’ are set to benefit from a range of emerging technologies that will enable them to create more authentic and valuable experiences for consumers. Creating personalised experiences across the consumer journey will become critical for brands seeking sustainable return on investment. – Linda Tan, Strategic Insights Director

Your branding strategy needs to consider how to personalise the customer experience as it becomes more and more important to purchase decision making. There are many ways to ensure your clients feel special, unique and valued so now you just need to determine the right strategy for your brand and your market. No longer is a ‘one as fits all’ strategy good enough.

To learn more, contact your local brand agency Liquid Creativity today.

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