cx online branding

How to create a great customer experience online

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In a world of social media and online reviews, having a great customer experience online is key to attracting and keeping your audience. Here are a few ways your brand can create a better digital customer experience.
brand business facebook tips

Likes aren’t everything: Tips for brands on social media

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Creating social media content that resonates and engages your audience is important, but can be challenging. So here are our tips for a better brand social media strategy.
Using social media to connect with different audiences.

9 Tips for Social Media Branding

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Let’s unpack the hype and take a close look at social media and what it means for brand managers. Here are 9 tips to help you catapult your brand.
How to find and keep customers

How to find and keep customers

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Whether you’re a start-up or have been in business for a while, learning the secrets to how to find and keep customers is paramount if you want to stay in business.

Online reviews are a powerful tool for brands

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Customers don’t just accept the first review they read but rather, they triangulate feedback to determine the real story behind your business.
The 4 Steps to a Social Media Strategy

The 4 Steps to a Social Media Strategy

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The main benefit of businesses and brands using social media is to establish and reinforce a sense of trust and credibility with your target audience, your tribe.
Social Media and eCommerce coming together

Social Media and eCommerce coming together

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Social media and eCommerce have often been kept separate. While social was useful to promote a website, product or...

The digital trends to watch in 2016

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Despite the advances in technology and more particularly, in digital devices, consumerism is and always will be about people and their basic wants and needs.
Dumb ways to die is such a smart way to communicate

Dumb ways to die is such a smart way to communicate

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Dumb Ways to Die is a public service announcement for the Metro in the form of a 3 minute catchy song and animation...
Facebook vs face-to-face. It’s complicated.

Facebook vs face-to-face. It’s complicated.

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The Facebook phenomenon has the marketing world abuzz. Understandably too, as this social media giant has risen to be the most influential...