Rebrand Archives – Liquid Creativity Liquid Brand Agency, Melbourne Tue, 18 Jul 2023 17:08:19 +0000 en-AU hourly 1 https://wordpress.org/?v=6.2.5 A Look at Crumpler’s Rebrand https://liquidcreativity.com.au/crumpler-rebrand/ https://liquidcreativity.com.au/crumpler-rebrand/#respond Wed, 06 Jun 2018 00:20:40 +0000 https://liquidcreativity.com.au/?p=12907 From friendly, colourful bike messenger bags to cutting edge fashionable accessories, we take a look at Crumpler's recent rebrand and examine how a brand evolves for the contemporary market.

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REBRAND   |   POSTED ON 06.06.2018

A Look at Crumpler’s Rebrand


Bag designer and manufacturer Crumpler has turned heads in the last couple of weeks with the launch of their rebrand. The local Melbourne brand is evolving and as The Age headline declared the “laptop bag icon grows up”.

Crumpler has well and truly established itself in the area of laptop bags, backpacks, work bags and travel bags in the last few years. Walking the streets of Melbourne, you can spot their bags worn by men in suits, university students and backpackers alike. This is a far cry from the messenger bags aimed at bicycle couriers and messengers that debuted in 1995 when Crumpler launched.

The launch of a new brand identity came with a repositioning of their brand strategy making Crumpler a really interesting case study to examine how a business can do a full rebrand in every sense of the word from design to marketing.

Before the rebrand: Function over fashion

The original range of bags, with their bright colours, clever designs, durability and functionality has evolved to backpacks, suitcases, laptop bags and work bags. With their ever-expanding range of styles and looks, Crumpler realised that their current branding didn’t reflect who they were today.

“A lot of our early bags were function over form,” tells Patrick Regester, Marketing Content and Community Coordinator to The Age, “and while function still matters, we want our bags to look awesome.” The same could be said about their iconic red logo with the handwritten typeface and the Crumpler man.

branding repositioning rebranding
Crumpler marketing materials before the rebrand.

At the time it helped their cool bags stand out from the pack and supported their irreverent marketing approach, but as CEO Adam Wilkinson says, “ As times have changed, and the world has become more connected, our customers have evolved too, and it was time to honour the brand with a refresh and to bring the Crumpler man into the 21st century.”

Evolving Crumpler into the 21st century

All businesses have to evolve to fit the needs of their target audience and to appeal to the contemporary market and while the branding, like their bags were well-known and functioning well, they found the large round, red logo was clashing and not fitting in with the new styles and range of bags they wanted to create.

As bags have become more and more like a piece worn to complement one’s work wear, Crumpler needed to appeal to the fashion, trends and sensibilities of an audience wider than bike couriers and so did their brand identity.

The Crumpler man grows up and gets a haircut

With the launch of “Pronounced Alive”, their newest range of bold, bright futuristic bags, is a more versatile and adaptive logo with the new wordmark taking primary place on the bags and the new Crumpler man – which is made up of the letters in the wordmark – being used more subtly and as a supporting feature.

crumpler rebrand logo

It’s an edgier brand identity that suggests that Crumpler still plans to be innovative in their designs rather than follow trends of fashion. Their choice of using the wordmark allows for easier adaptability as it can change colours and is less “in your face” as Regester puts it, than the original logo.

This new brand identity is a clever way of making a brand identity more flexible with the vast array of new products and collections for different demographics and it really lets the design of the new bags attract the attention and be the hero.

After the rebrand: A new direction

The Crumpler brand is growing up and is opening itself up to be a bag for a wider range of users for different purposes, and the branding did need to move on and be that new identity.

No longer are their bags just for couriers. Crumpler needed to reflect this change if they want to attract the university student who’s on trend, to the working professional looking for a bag to impress and represent their professional style.

rebrand crumpler brand positioning

rebranding crumpler new brand style
Crumpler’s new Pronounced Alive marketing campaign with the new branding.

Crumpler’s rebrand shows how a business can evolve and still be true to their original values and principles. It highlights the need to continually assess how your brand is perceived in the contemporary market and how you would like your brand to evolve for future growth and expansion.

By repositioning their brand to reach a wider audience and appeal to more people, Crumpler manages to still be an innovative company with a passion to making well designed bags that stand the test of time – and now for Crumpler, has the right brand identity to help them do just that.

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If your business is thinking of rebranding or wondering if you should rebrand,  contact Liquid and let’s chat about what your brand needs.

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]]> https://liquidcreativity.com.au/crumpler-rebrand/feed/ 0 A Look at the Scandinavian Airlines Rebrand https://liquidcreativity.com.au/rebrand-scandinavian-airlines/ https://liquidcreativity.com.au/rebrand-scandinavian-airlines/#respond Tue, 03 Oct 2017 00:19:19 +0000 https://liquidcreativity.com.au/?p=8205 What does it take to rebrand an airline? We look at the successful rebranding of Scandinavian Airlines and the lessons businesses can learn from it.

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REBRAND  |   POSTED ON 03.10.2017

A Soaring Success: Scandinavian Airlines


Rebrand brand of Scandinavian Arilines

What is a rebrand?

A successful rebrand is dependent on many different aspects; the most important being – defining the problem, determining an effective strategy, and a professional implementation process. Here we analyse the successful rebrand of Scandinavian Airlines by Bold.

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Old Airline branding bad communication rebrand

The problem with the old brand

Scandinavian Airlines was struggling in 2014 – they were adjusting to new air travel habits, making fixes to operational flaws, and trying to appease the needs of younger budget air travellers.

The company’s brand and reputation were suffering and the pressure was consistently rising. They needed a fresh new look for the company – one which would appeal to the modern day air traveller.

The old SAS branding had inconsistent visual communications, brand messages and marketing strategies, with the only common thread being the logo. This approach confused consumers and demonstrated no unified strategy in presenting the airline and communicating to their audience.

It made it difficult for customers to connect and build a meaningful relationship with the brand with so many differing messages and faces. The challenge was telling a new, unified visual story while preserving the heritage of the airline.

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Scandinavian Airlines Rebrand material

Determining the strategy

Like with all brands today, rebranding strategies need to be more focused on digital channels and therefore flexibility. Also, a brand’s visual identity must be incredibly solid to stand out and stand the test of time.

The Scandinavian Airlines rebrand strategy was based on extremely specific data and targeted a very focused new target audience, and their most frequent travellers (those who travelled at least five times each year).

In this instance the frequent travellers only represented 12% of the market and yet were responsible for 70% of the overall revenue of the airline. This focus meant that brand recognition had to be strong, very clear and truly reflect the values of those consumers.

Scandinavian Airlines Rebrand

The new visuals focused on Scandinavian Airlines taking ownership of the colour blue – using a blue on blue colour concept it allowed for increased complexities in the brand image while standing out.

SAS rebrand material packaging design

The rebrand strategy also took into consideration all elements of the Scandinavian Airlines offering – including their food packaging.

Overall, the rebrand unified all of their branding elements, across multiple communications channels and mediums – from print to digital – while injecting personality and forging a new path using different approaches such as cyanotypes and gradients.

Rebrand Scandinavian Airlines liquid branding agency

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A successful rebrand

By implementing this company wide rebranding endeavour, Scandinavian Airlines went from steady losses in 2014 to a 2015 profit of 148 million euro. And, a 26% increase in perceived brand value. The updated gradient-based identity delivered a four times increase in the media ROI.

While every brand and industry has it’s own unique requirements, a cohesive, consistent brand identity which effectively tells a story that customers will want to be involved with, will be more successful in the long term.

Analysing the brand’s history, listening to the audience and understanding the evolution of the market led Scandinavian Airlines to develop a new visual identity and thus managed to pull up a company in free-fall.

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Let’s rebrand your business

To get assistance with your rebrand contact the brand agency experts at Liquid Creativity – your local branding specialists.

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]]> https://liquidcreativity.com.au/rebrand-scandinavian-airlines/feed/ 0 5 Tips for businesses considering a rebrand https://liquidcreativity.com.au/rebrand-tips-for-business/ https://liquidcreativity.com.au/rebrand-tips-for-business/#respond Fri, 25 Aug 2017 01:26:31 +0000 https://liquidcreativity.com.au/?p=7829 A successful business rebrand is much more than a slick logo or website. Here are some tips to consider when rebranding.

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BRANDING



5 Tips for businesses considering a rebrand


A successful is much more than a slick logo, website or a social media strategy. In fact, you can invest millions into a brand and still miss the mark completely—if you don’t start with the fundamental goal of creating a brand that speaks to your customer. Here are 5 tips to help you on your way:

1. Be real to connect with your customers

Go back to the start and remember who you are and what you’re passionate about. What drives your business? What is your business mission, values and purpose beyond making a profit? The best way to be seen as authentic is to be authentic.

2. Build relationships

Move away from the ‘hard sell’ and think more about the ‘unique selling proposition’ around your brand. People don’t just buy products – they buy aspiration and experience. Customers don’t engage with a business, they choose to be in a relationship with your brand. In rebranding your business, talk about your unique qualities and how you add value to your customers’ lives, and make them feel special.

3. Craft a story

Deliver an authentic and consistent story that provides true connection and inspiration for customers. Often businesses struggle to understand their own story and/or how it can be communicated to potential customers, but compelling words and emotive imagery together, can in fact, create an engaging, exciting, interesting story of your business, services and products. 

4. Create a human quality

Online marketing and social media platforms allow customers in today’s market to quickly and easily see the ‘real’ you. If customers come across your brand and they don’t like what they see, if they don’t feel respected or valued by your business, or think that you aren’t being authentic, you lose their trust and their business forever.

5. Be consistent

Giving mixed messages can easily lead to mistrust and suspicion. Act the same way online as you do in person and be consistent across digital platforms. While it is important to always customise your approach to each platform, your core message, style and identity should remain the same.

The best business rebrands aren’t just about superficial tweaks. The process should comprehensively look at all aspects of your business in order to further improve the customer’s connection and experience with you. Create a strong narrative, communicate in a human and authentic way and stay true to who you are and the values of your business. This will create a great rebrand and a strong business for the future.

If you want some help with rebranding your business, get in touch with the Liquid Creativity brand agency team and let’s make your brand even better.

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]]> https://liquidcreativity.com.au/rebrand-tips-for-business/feed/ 0 How to create a brand name – A branding expert’s top tips https://liquidcreativity.com.au/choosing-business-name/ https://liquidcreativity.com.au/choosing-business-name/#respond Tue, 15 Aug 2017 00:46:43 +0000 https://liquidcreativity.com.au/?p=7635 The name of your business has a tremendous impact on how customers and investors view you, and in today’s small world – it’s a global decision.

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How to create a brand name – A branding expert’s top tips



BUSINESS NAME



How to create a brand name – A branding expert’s top tips


Choosing a brand name for your company is one of the most important tasks you will undertake as a business owner. It’s no easy feat, either, since your business name should describe and communicate the essence of your brand, your products and services. Imagine it as the title to your brand’s story! 

Customers and investors will see your business name as a key part of your entire brand identity. The right brand name will sum up your business in a meaningful and memorable way. On the other hand, the wrong brand name will leave customers confused about what you stand for, or they may forget about you altogether. 

If you are building a start-up or making a change and rebranding your business, congratulations, this is a massive achievement! No matter what stage you are at in the process, you’re probably wondering how to come up with a brand name and where to start. 

Well, creating a unique and purposeful brand name is the first step in establishing a successful business and cementing your brand’s identity.

There are a few essential steps you should follow when creating a brand name. Start by deciding what you want your name to communicate. What is the purpose of your business, the values, the culture? What emotion do you want your name to evoke? Answering these questions will put you on the right path.

We understand that deciding on a name for your brand can be overwhelming. There is a lot to think about and consider in the process, so if you do need some help, consider talking to a brand naming specialist. If you’re eager to go it alone, though, this article will simplify the business naming process. The insights below will give you a better understanding of what is important when deciding on a business name – and give you some practical strategies to achieve it.

What Makes A Good Brand Name?

If you are just starting the process of choosing a business name, you may be asking yourself: what actually makes a ‘good’ brand name?

Ultimately, a good brand name will do more than just sound nice. In an ideal scenario, your brand name will actively help you meet your business goals, and it will appeal to the customers you most want to attract.

Before you even begin brainstorming names, the key is to develop a core message for your brand. Your core message will become the basis for choosing your company’s name, and will help you evaluate whether a potential name is right for you.

Without a brand message or brand identity in mind, there’s too much confusion on what your business name needs to represent, so this step must come first. Take some time to think about what your brand is going to do and how your product is positioned in the marketplace.

What are the key characteristics of your brand? Is it edgy and innovative? Patient and caring? Upbeat and uplifting? To create a good brand name, it must capture these qualities – or your ability to build a strong and memorable brand is undermined from the start. 

Once you’re ready to move on to creating a brand name, the first skill to work on is distinguishing a good brand name from a bad one. This will help you narrow down the perfect name for your business later. To make this as simple as possible, we have collated a group of dos and don’ts for creating a strong brand name. 

Having coined countless brand names ourselves, there are some things that consistently don’t work – and others that consistently do. There are always some high-profile exceptions to the rule, but we strongly recommend following these guidelines.

Features That Make a Bad Brand Name

Here are our top tips on what to avoid when deciding on the name for your brand:

  • Cliches or a play on words 
  • Words that are hard to spell 
  • Hard to pronounce words  
  • Words without any meaning  
  • A name with no connection to your market 
  • Unappealing or offensive words
  • An acronym that outsiders won’t understand  
  • Using ASIC restricted terms like ‘Inc.’ or ‘Limited.’ (unless authorised)

However, establishing an influential brand identity involves more than understanding what not to do. Following this checklist will help you create a powerful brand.

Features That Make a Good Brand Name

The following elements are associated with strong and effective brand names: 

  • Distinctive and interesting
  • Simple – less is more
  • Memorable 
  • Easy to remember
  • Meaningful 
  • Connection to your audience  
  • Future proof – a name that allows your company to grow in the long term
  • Trademarkable and unregistered 
  • Easy to pronounce

If your brand name ticks off all the elements on this list, then chances are you’ve created a great name for your company.

Above everything else, a good brand name will align with the personality of your brand. If the brand name you choose is fun, catchy and interesting, this is irrelevant if the name doesn’t align with your core message. 

The right company name will capture the personality of your brand, and it sets the tone for all your brand messaging and marketing efforts from this point onwards. So always think about the above factors in relation to your brand identity and personality, not as stand-alone guidelines.

1. Coin your own word

Words that are made up by a company for their brand are often richer in meaning than words from the dictionary. There is also the added benefit of easy trademarking, as your brand name will be very distinct. This is a clever branding technique for any business.

For example, the digital printing company Xerox has become a household name worldwide. The name may seem random to those outside the industry, but the coined name is actually derived from the word ‘xerography’, which refers to the copying process used by photocopiers. 

If you decide that coining your own word is the right choice for your brand name, be sure to keep it simple. Made up words can quickly become too complex and confusing. Make sure any word or name you create for your brand can be easily read and understood by any audience. 

2. Use new forms or spelling of existing words

If this level of creativity seems out of your reach, an easier solution for your brand may be to modify an existing word. A great example of this is the company Compaq, which is an alternative spelling for the word ‘compact’. This is a powerful image for a company which sells portable computers. 

3. Combine two words (portmanteau)

You can also choose to combine two existing words to establish a new unique word. This technique has been used by a lot of today’s big brands. This includes Groupon (Group + Coupon), Pinterest (Pin + Interest) and Microsoft (Microcomputer + Software).

These techniques help you to create a unique business name that will make sure your business stands out. But if your new word sounds clunky, awkward, or overly complex, chances are it won’t stick in customers’ heads. Remember to keep it simple and catchy, and ensure your market will understand the meaning. 

You should also consider your customer demographics during the naming process. Specifically, think about the age of your target audience and the kind of brands that appeal to them. A younger audience is more likely to appreciate a unique conjured-up name with an unusual spelling or fun word combo. However, older generations may be more drawn to a more obvious and familiar name, particularly if you want to build trust with your client base.

What to Consider When Choosing a Brand Name

When it comes to picking the perfect name for your brand, there is more to consider than just the name itself. Logistical factors to consider include trademarks, domain names and language or cultural implications.

Features That Make a Bad Brand Name

When deciding on a brand name, you should strongly consider trademarking it. We understand that for small businesses, trademarking their business name may not be a big priority.

However, running into trademark issues later down the track can undo all the hard work you’ve put into marketing your business. To be on the safe side, why not start by selecting a name that can be trademarked – and make sure it’s protected from the beginning? 

A trademark will ensure that your brand name remains unique and owned only by your business. It also helps you to legally protect your business from imitators. 

Many business owners assume that registering their business name means nobody else can use it – but unfortunately that isn’t the case. Anyone can use a brand name if it isn’t trademarked! When you have come up with a list of potential brand names that will suit your business, make sure you run them through a trademark search engine to ensure they are available for use and not already taken.

Be aware that trademarking does come with a price tag. The initial cost to trademark your brand name in Australia is between $200 and $600. Your trademark will then need to be renewed every ten years for a fee of $400 to $450.

Your Domain Name

You will also have to ensure that the domain name is available for your chosen business name. This will ensure customers can easily find – and remember – your website URL.

Ideally, a ‘.com.au’ domain is preferred in Australia, as consumers associate these sites with more established businesses. This seriously increases the credibility of your brand. However, there are over 300 domain endings to choose from if you need to.

Buying the domain for your brand name will also ensure your name remains unique. Owning the domain makes you the domain’s legal owner, so other businesses cannot pirate or use the name.

business naming domain search

Language & Cultural Implications of Your Brand Name

In such an interconnected world, it is crucial to ensure your new business name does not have any negative connotations or harmful cultural implications. 

If you decide to coin a new term for your brand name or even create a new spelling of an existing word, you should always give it a quick Google search to see if anything comes up. This ‘new’ word may already exist or be associated with things that don’t align with your business identity. It is always better to have foresight, be cautious about your brand name, and think of all possible associations

If you come up with a made-up name, you should also check the meaning of the name in another language in case it has unrelated meanings. Goggle Translate can help you with this. This is especially important if you plan on targeting a global audience. 

Did you know that Australia also has a list of restricted words and expressions list of restricted words and expressions that can be used in business names? Be sure to read this list to ensure your new brand name meets all the legal requirements. The last thing you want is any negative associations with your brand identity.

 

How Long Should a Brand Name Be?

The length of your business name should be a key consideration in the brainstorming process. Whilst there is no absolute rule or format that your brand name should fit, most businesses will benefit from simple and fluent names.

A good guideline to remember is: the more words you include in your business name, the harder it will be for consumers to remember, retain and repeat. For this reason, entrepreneurship specialist Marty Zwilling entrepreneurship specialist Marty Zwilling suggests the best brand names be no more than two syllables and omit hyphens and special characters. This also helps for marketing and social media purposes. However, there are always cases where the opposite can apply.

Most successful business names are comprised of just one or two words. If businesses opt to use three words, one of them is usually a short transition word. You should also consider the number of syllables and characters each word contains. Often the shorter and more succinct your business name, the more brandable it seems and the easier it is to remember!

Short, simple and sharp is the key. Try to limit it to two syllables. If you have to ask yourself, ‘is this name too long’ then it probably is. These days, it’s even beneficial if the name can easily be turned into a verb, like ‘Google me’.

How Do You Come Up With a Good Brand Name?

The first impression is everything when it comes to your brand name. That’s why there is so much to consider when picking a unique name for your brand. Unfortunately, you can’t just pick a name out of thin air. A lot of thought, research, and consideration goes into creating a brand name.

The best brand names are the perfect mixture of creativity and strategy. It is essential to follow a strategy when deciding on your brand name. This means following the do’s and don’ts we have listed in this article and abiding by legal rules and limitations. In addition to this, a strategic approach to naming your business also gives you the best chance of engaging with your target audience and connecting with the right people.

However, combining this strategy with a creative flair will be your greatest advantage. Don’t forget to think outside the box and add a unique element to your brand name. This will ensure your name is remembered whilst still giving you all the business benefits.

Sticking to your brand’s message and personality is undoubtedly the most important ingredient for a good brand name. Remember, a name is the starting point for telling a story. When a name is the basis for telling a story it’s more memorable – the brand name brings the story to life and just ‘makes sense’ to the audience.

For example, Vintrace is a brand name coined by the team at Liquid Creativity for a company providing winery management software. Vintrace’s value proposition is about being able to trace your winery’s activities and access critical information on mobile in real-time. This is a creative name that reflects the meaning and purpose of the company.

vintrace new business name branding

If coming up with a strategic and creative brand name feels a little out of your reach, there are other ways to establish your new business name.

Brand Name Generators

Brand name generators are a tool used by many businesses to aid them in coming up with a name for their business. There are an abundant amount of these smart, AI-powered name generators available for free on the internet. All you have to do is enter one or two words describing your business, and the generator will spit out a list of appropriate brand name options. Websites such as Shopify and Namelix offer these services for free. 

However, brand name generators are often dismissed by many business owners. Whilst admittedly they can be suitable for creating inspiration, their names typically have little meaning. These generators will produce a ‘good enough’ name and not a descriptive, creative and strategic name that will allow your business to grow and blossom.

Brand Naming Consultants

A more reliable option is to work with a brand naming consultant to create your perfect business name. A branding expert or naming agency are experts in the field and know all the ins and outs of creating the perfect business name for you. 

A brand naming service will conduct in-depth research with your target market as well as evaluating competitor’s business names. If you’re rebranding, the process also involves consultation with those inside the business and other stakeholders whose perceptions can give valuable insight. 

Liquid Creativity is a Melbourne branding agency that offers creative brand naming services. The team at Liquid Creativity can work to create the perfect name for a new business or rebrand an existing business with a new, powerful moniker. 

The following case study is an example of a brand name that Liquid Creativity established for one of their clients: 

A client came to us wanting a name for their nut butters. We discussed their business model and vision for the future and realised the commonality of all their products was always a base recipe of one nut type with added spices. We came up with the name Nutfusion’, which reflected their point of difference in the market. The client could then explain to customers how each product was made of a nut base with a fusion of other herbs and spices to make them exotic and individual.

business name

Finalising Your Brand Name

After narrowing the field to four or five names that you are happy with, you are ready to test them out! However, first things first: make sure your chosen name has not already been taken by someone else. You can do this by conducting a trademark and domain search, as well as checking business name registrations.

When it’s time to make the final decision, you should make sure you are getting feedback from relevant people. The preferences of your ideal clients will be the most important factor for success, not just the people around you. Many business owners are swayed by feedback from friends and family, but these groups will usually respond based on their personal opinions, and it doesn’t necessarily reflect how the name will perform on the market. 

To get a more relevant perspective, consider conducting actual brand name testing instead. This involves presenting your brand name options to groups within your target audience and asking them to provide feedback. There are a number of online sites where brand name testing is available such as Voxco and Survicate.

If you don’t want to outsource this, though, still try getting some feedback from your local community. Ideally, a name should be tested with a selection of your target market – for instance, locals who are from the same demographics.

Before testing begins, make sure your audience is briefed on the background of your business. This means informing them of the company’s core messages, personality and brand vision.

Questions you can ask in a brand naming survey include: 

  • What does this name say about the business?
  • What personality does the name project?
  • Does the name suit the business or industry they operate in?
  • What is their impression of the name? (And is it the one you are after?)

After this testing stage, you should be able to narrow down your list of potential brand names even more. You’ll now need to make a final decision – it’s now or never!

To choose the best brand name, go back to the beginning of the naming process and recall the initial questions you asked yourself. Go through each of these factors again. 

Ask yourself if any new information has come to light since you made this list. If so, what does it mean for your choice? Is there anything else you can add or subtract from your original list? Remember that you are trying to choose a business name that
best fits your brand’s objectives.

Coming up with the right business name can be long and tedious. Keep in mind that professional naming services can take anywhere from 6 weeks to several months to decide on the name for a company. You may not be able to devote this much time to the decision, but don’t think you will be able to get this done quickly. 

The important thing is not to give up! This is the first step in the exciting journey of running a successful business – or a fantastic rebrand that will change the course of your venture.

Conclusion

Once you have decided on your brand name, it’s important not to stop there. This is the start of a new ‘brand story’ for your business, whether it’s a start-up or you’re rebranding an existing business. 

The next step is to flesh out that brand message through all of your customer touchpoints, starting with your logo and visual identity. Crafting a compelling brand story takes a holistic approach, and you should be prepared to carry through these key ideas and emotions to all aspects of your branding. 

Remember, choosing a great brand name is essential to establishing credibility and trust with your target market. Your name will reflect your brand, its core identity or essence, and the brand promise your business is fulfilling through its products and services.

When a customer can feel the essence of your company is authentic and consistent, this will promote loyalty and encourage repeat purchases. So when deciding on a brand name, keep in mind that it needs to reflect your product and service offerings while being unique and memorable. 

If you’re rebranding an existing business with a new name and brand story, you’ll want to be strategic about informing your existing client base. It’s important to inform clients why you’ve changed the name and why the new name makes sense for the brand’s direction. In this way clients/customers will come on the journey with you and not question why you’ve renamed the company. 

Companies can be reluctant to change a brand name in case their client base is unhappy, so sharing the new vision for your business is critical in smoothing things over. When Liquid Creativity crafted a new name for Vintrace, the winery management software, there was no backlash as the name made sense in context of the brand story. 

Ensuring your clients and wider market understand the ‘bigger picture’ of a rebrand helps avoid any negative response or impact on customer loyalty. 

Remember to always conduct thorough research and get feedback from your target audience before making a final decision. This should include consulting with existing clients to understand their perspective – and you can even test their response to your new ‘brand story’ before committing to any changes. 

If you need some help coming up with the perfect brand name – or following through with the rest of your brand’s story – you can always get in touch with a branding expert like Liquid Creativity. Good luck!

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]]> https://liquidcreativity.com.au/choosing-business-name/feed/ 0 The Table is Just the Start for this Rebrand https://liquidcreativity.com.au/the-table-is-just-the-start-for-this-rebrand/ https://liquidcreativity.com.au/the-table-is-just-the-start-for-this-rebrand/#respond Mon, 23 Mar 2015 23:14:49 +0000 https://liquidcreativity.com.au/?p=3867 After 17 years in business and 10 years with the same branding, Open Table was in drastic need of a rebrand – while their offering had stayed current and

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Open Table Brands

REBRAND   |   POSTED ON 24.03.2015

The Table is Just the Start for this Rebrand


After 17 years in business and 10 years with the same branding, Open Table was in drastic need of a rebrand – while their offering had stayed current and in line with their customers’ needs, the logo, the website, the brand itself had not. The website was boring, the logo out of date – neither of which best represented the business or their customers.

The new tagline

‘The table is just the start’ – along with a new website and logo, Open Table devised a new tagline more in line with their ultimate goal for their brand – building a community – connecting the experience of sharing a meal, connecting diners and restaurants and providing a digital wallet to ease payments.

The new logo

A new logo aims to convey the same philosophy and sense of community. According to Open Table, ‘With just a few shapes, our new logo says a lot. It symbolizes the connection we forge between restaurants and diners, the way we help diners find the perfect fit, and the fact that our customers are always our focus.’ Simple and easy to understand, the new logo is modern and shows how Open Table envisages their offering fitting the needs of their audience.

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Old website

As you can see from the image above, the old Open Table website was outdated, clunky and difficult for all parties to utilise. The colour scheme was uninspiring and not being very mobile responsive caused issues for all involved.

New website

The new website, in contrast, is visually stimulating, engaging and easy to use regardless of device. Fully functional for both diners and the restaurants that participate, this new site ticks all the boxes.

new_website

The new brand

The new branding is best summarised but Open Table themselves, ‘It’s the start of a new idea, renewed friendship, healthy debate, a cuisine first tasted, a great night out or the year ahead. There are so many universal, shared experiences that we create, capture and celebrate. And they all begin around the restaurant table.’ Fulfilling the ‘experience’ desired by diners, the new Open Table brand is exactly in line with the expectations of their target audience. The new brand is sure to be a hit and is flexible enough to now grow with the business.

If it’s been a while since your brand was revisited, contact the team at Liquid Creativity to gain some advice on whether or not your current branding still fits with your target market.

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]]> https://liquidcreativity.com.au/the-table-is-just-the-start-for-this-rebrand/feed/ 0 7 Tips for Keeping your Brand Relevant https://liquidcreativity.com.au/top-tips-for-keeping-your-brand-relevant/ https://liquidcreativity.com.au/top-tips-for-keeping-your-brand-relevant/#respond Mon, 23 Feb 2015 22:22:37 +0000 https://liquidcreativity.com.au/?p=3746 Competition is ever-changing, as is technology and the way audiences connect. In order to keep your brand relevant...

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Optus Brand Evolution

BRANDING   |   POSTED ON 24.02.2015

7 Tips for Keeping your Brand Relevant


Competition is ever-changing, as is technology and the way audiences connect. In order to keep your brand relevant, you need to engage, connect and remain relevant to your clientele. Here Liquid Creativity provides our top tips for keeping your brand relevant:

Embrace Change

Change is now a constant principle in the modern day marketing mix and marketplace. If you fail to present new ideas, a refreshed face and to move with the times your brand will become stale, redundant, old news and your audience will simply move on to a brand that they feel is a better fit.

‘It is not the strongest species that survive, nor the most intelligent, but the ones most responsive to change’ – an adaption of a Charles Darwin quote.

Previous Optus branding

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Current branding

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Work with a branding specialist to balance consistency and clarity to innovation and novelty. Approach change as the beginning of an evolving process rather than a major change at a fixed point in time. Aim to continually surprise and engage – not just today, but for the months and years to come.

Branding Specialist tip – ‘Base your brand identity in a few core principles but be flexible in execution in order to remain relevant.’

Keep it Fresh

In Australia, audiences love innovation and display great loyalty, but at the same time they don’t like being taken for granted or excluded for those newer to connect with your brand. Disappoint by not appreciating them and providing fresh messages, content and imagery and they will fail to engage and more on.

Engage in Storytelling

Stay relevant by engaging in telling stories – provide meaning and shape to your branding messages – cut through the noise to tell a dynamic story about your brand. Storytelling keeps audiences engaged, connected and invest. You target market don’t need to recall the precise words of your story, just the message, the order and why they remember it.

Keep it Short

Cut the waffle! To remain relevant you need to be able to narrate your branding purpose, essence and attributes in a logical way that gives direction and shape to these different elements. Get rid of the tomes and tomes of guidelines, the generic values and the jargon – keep it real, keep it short.

Optus_packs

Invest in your Brand

It takes an investment of time and money to understand what customers want and how the needs are changing.

No brand is strong enough to just ‘be’. The rules of branding are evolving and every brand needs to embrace this constant change in order to keep up and keep relevant in this dynamic era. Contact your brand agency Liquid Creativity team to learn more about Active Brand Management – it isn’t always easy but it is the best way to ensure your brand stays relevant.

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]]> https://liquidcreativity.com.au/top-tips-for-keeping-your-brand-relevant/feed/ 0 Deciding to Rebrand or Not – Is It Beyond Your Control? https://liquidcreativity.com.au/to-rebrand-or-not/ https://liquidcreativity.com.au/to-rebrand-or-not/#respond Tue, 18 Nov 2014 04:55:25 +0000 https://liquidcreativity.com.au/?p=3436 Often the decision to rebrand is not something a company chooses, but a matter of circumstances beyond their control.

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Deciding to rebrand or not

REBRAND   |   POSTED ON 18.11.2014

Deciding to Rebrand or Not – Is It Beyond Your Control?


Often the decision to rebrand is not something a company chooses, but a matter of circumstances beyond their control. Some recent events have highlighted this issue and offers us an idea into the thought process involved in whether or not to rebrand.

Italo Suisse – ISIS – Libeert – affecting sales

For 90 years a Belgian chocolate company traded as Italo Suisse in homage to the two countries in which the founder learned his craft. In 2013 the company decided to rebrand in order to better engage and reach the current market and here’s where things began to take a turn for the worse.

The name ISIS was selected, the already used name for its pralines and tablets. Now unless you’ve been living under a rock for the last few months, you’d be aware of the other common user of this name – the Islamic State.

According to media reports the company’s marketing manager Desiree Libeert decided on the move last year, months before ISIS took shape in the Syrian conflict.

She says, ‘We chose ISIS as that was the brand name of our pralines and tablets. Had we known there was a terrorist organisation with the same name, we would have never chosen that. We had international customers saying that they could no longer stock our chocolate as consumers had only negative associations with the name.’

For this reason the company has taken steps to again rebrand, this time under the name of Libeert – the name of the current family that owns the chocolate making business.

ISIS Equity Partners – affecting reputation

London-based private equity firm, founded in 1995, Isis Equity Partners have also moved to rebrand in light of recent events.

Given ongoing events in Syria and Iraq, it will come as no surprise to you to learn that we have decided to change our name. We are no longer prepared to share it with a terrorist organisation.

Isis – Softcard – affecting start ups

Competing with the likes of PayPal, Google Wallet and Venmo is hard enough for a new startup but also dealing with a name now synonymous with terrorism is potentially catastrophic in a business sense. While stemming from the Egyptian goddess of love, marriage and health, the decision was made to rebrand, as Softcard.

‘We have no interest in sharing a name with a group whose name has become synonymous with violence, and our hearts go out to those who are suffering.’ – Michael Abbot, Chief Executive.

ISIS Group Australia – affecting staff

After 25 years in the industry, ISIS Group Australia is considering a rebrand – and not because of their suppliers, reputation within the industry, or financing – their decisions surrounds the safety and wellbeing of their staff. Already they have taken steps to reduce company signage on worksites and instructed staff not to wear branded uniforms. Recently site workers have been abused by passers-by and angry messages have been left on the business’ office line.

Isis Pharmaceuticals – standing firm

Associate Professor Rachel Kennedy, marketing specialist and associate director of the Ehrenberg-Bass Institute, offers that ironically the confusion between established businesses and the terrorist group presents an opportunity. ‘Use it as a talking point – it’s really hard for companies to get their brands noticed at all, so they could say ‘yeah, it’s crazy isn’t it, but we’re just furniture fitout specialists. It’s not a situation that you would ever intentionally put yourself in, but getting your brand noticed at all is a hard task, so build up the link between the brand and the work you do.’ She urges companies to stand firm against a name change believing very few people would form a link between the terror group and a company.

Isis Pharmaceuticals has no plans to rebrand believing that their target market (doctors and medical staff) knows them very well and has not been confused by recent news coverage.

Deciding to rebrand is a complex and costly exercise but often the choice is made for us; if your target audience and sales will be affected then rebranding may be the only viable option. If your industry, customers and market can overcome any negative conations then perhaps rebranding isn’t necessary. If you are unsure about rebranding and your options, talk to your local branding agency Liquid Creativity today.

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]]> https://liquidcreativity.com.au/to-rebrand-or-not/feed/ 0 Top 4 Branding Trends for 2015 https://liquidcreativity.com.au/top-4-branding-trends-for-2015/ https://liquidcreativity.com.au/top-4-branding-trends-for-2015/#respond Tue, 11 Nov 2014 04:09:50 +0000 https://liquidcreativity.com.au/?p=3419 With the close of 2014 fast approaching, it’s a great time to sit down and determine your branding and digital marketing strategy for the new year.

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Branding Trends 2015

BRANDING   |   POSTED ON 11.11.2014

Top 4 Branding Trends for 2015


With the close of 2014 fast approaching, it’s a great time to sit down and determine your branding and digital marketing strategy for the new year. Liquid Creativity has sourced the top 4 branding trends to watch for 2015.

1. Be authentic

In 2015 a brand’s marketing success will be equal to the authenticity it portrays. Your audience wants to feel that they are part of your brand – let them. Engage, provide valuable content, offer them the opportunity to be a part of your journey. Limit the salesy talk and self-promotion and build real relationships and connections. Your market has the potential to be the best brand ambassadors you ever imagined.

‘The best marketing doesn’t feel like marketing’ – Tom Fishburne

2. Mobile Responsive

As predicted, mobile browsing has continued to grow at a fast pace and that isn’t likely to slow during 2015. Mobile ad spending is predicted to dramatically increase so it’s imperative that your brand’s website is fully mobile responsive or you’re just going to miss out on all those opportunities to engage, extend your audience and make sales.

‘The predictions around mobile marketing will finally start to come true next year, as will the need to match users and increase click-through rates’ – Ben Sharp, AdRoll

This is going to be a particularly important aspect for local businesses since these mobile browsers that conduct local searches are more likely to take action.

‘Adapt to your customer’s needs. They expect it’ – Scott Abel

According to eMarketer:

  • 50% of consumers who conducted local searches via smartphones visited the store within a day

  • 18% of local queries on smartphones led to a purchase

3. Measure in terms of revenue

2015 will see branding and marketing become more accountable for the revenue and leads it generates. This will see a closer working relationship between sales and marketing teams in order to achieve the overall same goals for your brand. Automated marketing tools will prove a critical means of setting benchmarks and measuring the performance of brand positioning and marketing efforts and all in real time. Invest in developing processes and acquiring technology/skills/experts that will ensure that your branding is reaching its full potential. If you don’t – your competition will.

4. Segment your market

Consumers are becoming more and more savvy and know exactly what they are looking for so, 2015 is time to stop treating your market as a whole and determine strategies to specifically suit each different segment of your market. The way that you speak to Gen Y is different to how you need to speak to Baby Boomers. If you target audience spans various demographics, locations or other segmentations, branding needs to be adjusted accordingly – consider how you communicate with each segment, what strategies will appeal to them, where they are, how they make decisions and where they shop.

The end of 2014 should herald an audience evaluation – what’s working and what’s not in terms of brand design, brand identity and formulate a digital strategy that will appeal to each segment of your target market.

In 2015 branding will be all about honesty, transparency, individualised communications and understanding your brand’s performance in real-time. Engage technology and be mobile enabled to be where your customers are. If you need brand development help to get set for 2015 contact your local brand agency Liquid Creativity today.


4 Top Branding Trends

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]]> https://liquidcreativity.com.au/top-4-branding-trends-for-2015/feed/ 0 A Rebranding Process to Move Beyond the Send https://liquidcreativity.com.au/a-rebranding-process-to-move-beyond-the-send/ https://liquidcreativity.com.au/a-rebranding-process-to-move-beyond-the-send/#respond Wed, 27 Aug 2014 23:35:05 +0000 http://www.liquidcreativity.com.au/blog/?p=1190 YouSendIt is a cloud storage service established back in 2004 with 43 million registered users. After being renamed...

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Hightail

REBRAND   |   POSTED ON 28.08.2014

A Rebranding Process to Move Beyond the Send


YouSendIt is a cloud storage service established back in 2004 with 43 million registered users. After being renamed as Hightail they went through a rebranding process. YouSendIt found that it’s name constrained them from moving into other directions in the future and sought out another name. They moved from the typical descriptive names like boxes, clouds, syncs and shares, coming up with Hightail, a name associated with speed and agility.

Trashing the blue and green paper plane for an orange slab, the new logotype, though minimal, appears more sophisticated in its handsomely bold Hoefler&Co’s Tungsten. They also created a mark, known as Hightop, a monogram framed in a heptagon to represent how they want users to feel when they’re using Hightail, like they’re a part of a team.

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If you are unsure about rebranding and your options, talk to your local brand agency Liquid Creativity.

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]]> https://liquidcreativity.com.au/a-rebranding-process-to-move-beyond-the-send/feed/ 0 NSW Transport is Now a Unified Brand https://liquidcreativity.com.au/nsw-transport-is-now-a-unified-brand/ https://liquidcreativity.com.au/nsw-transport-is-now-a-unified-brand/#respond Wed, 20 Aug 2014 23:18:52 +0000 http://www.liquidcreativity.com.au/blog/?p=1639 Sydney’s public transport – trains, buses, ferries and light rails – have come together under one unified brand.

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NSW Transport

REBRAND   |   POSTED ON 21.08.2014

NSW Transport is Now a Unified Brand


Sydney’s public transport – trains, buses, ferries and light rails – have come together under one unified brand. The new logo, called “The Hop”, depicts a bouncy ball featuring a couple of colourful linking arches and replaces more than a dozen of NSW transport logos. The format is replicated for Sydney’s trains, buses, ferries, light rail and NSW Trainlink with different colours being assigned to each mode of transport.

With the logo being progressively rolled out across the various modes of transport, new uniforms for the front line CityRail staff were also introduced – they are now grey and white with orange trims.

It has been noted though that The Hop strikingly resembles Tennis Australia brand.

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